Accessibility
Thames Centre is committed to being responsive to the needs of all its residents and employees.
In order to meet the needs of people with disabilities the Municipality will:
- Ensure policies, practices and procedures address dignity, independence, integration and provide for equal opportunity for people with disabilities
- Allow people with disabilities to use their own personal assistive devices to obtain, use or benefit from the services offered by the Municipality
- Accommodate the accessibility needs of people with disabilities to ensure they can obtain, use or benefit from the Municipality's goods, services, programs and facilities
- Communicate with people with disabilities in a manner that takes into account the person’s disability.
Provide Feedback
Feedback can be provided by submitted an Accessibility Comment or Complaint Form.
Alternatively, you can:
- email clerk@thamescentre.on.ca
- phone 519-268-7334
- visit our main office at 4305 Hamilton Road, Dorchester
Make a Request
Requests for an accessible format or communication support can be received by completing a Request for Accessible Format or Communication Support Form.
Temporary Service Disruptions
If a temporary service disruption is planned, the Municipality will provide notice through our News and Public Notices page.
The notice will include:
- The reason for the disruption
- Its anticipated duration
- A description of any alternative facilities or services available.
Accessibility for Employees
We are dedicated to fostering an inclusive workplace, ensuring that all employment activities are accessible to everyone. The Municipality of Thames Centre strives to provide accommodations for current and prospective employees with disabilities, enabling full participation in every aspect of recruitment and employment.
Emergency Plan
If requested, the Municipality will provide a copy of its Emergency Plan or emergency procedures in a format that considers the communication needs of the person with a disability.
For more information, visit our Emergency Management page.
Helpful Resources
Corporate Accessibility Policy and Procedures
Best Practices and Procedures for Accessible Customer Service
Middlesex County Multi-Year Accessibility Plan 2022-2027
Accessibility for Ontarians with Disabilities Act, 2005
County of Middlesex Accessibility
Contact Us
Municipality of Thames Centre
4305 Hamilton Rd
Dorchester, ON, Canada, N0L 1G3
Ph (519)268-7334
Fax (519)268-3928
Jana Nethercott
Director of Legislative Services/Clerk
Ph (519)268-7334 x254
jnethercott@thamescentre.on.ca
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