Access and Privacy

The Municipal Freedom of Information and Protection of Privacy Act, 1990 (also known as "MFIPPA") has been in effect since January 1, 1991. This legislation regulates and controls the information that is made available to the public and provides a formal procedure to request records. The Act not only provides rights to the public to gain access to Municipal records, but also protects the privacy of individuals.

The purpose of the legislation is to provide a right of access to information. The Act allows access to records held by the Municipality in accordance with the following principles:

  • Information should be made available to the public;

  • Individuals should have access to their own personal information;

  • Exceptions to access should be limited and specific;

  • The privacy of individuals with respect to the personal information the municipality collects and maintains shall be protected; and

  • Decisions on the disclosure of government information may be reviewed by the Information and Privacy Commissioner (IPC)

The Municipality of Thames Centre manages the collection, use and retention of personal and non-personal information, in compliance with the requirements set out by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

The Municipality is committed to transparency and accountability through providing as much information as possible to the public without the need to make a formal Freedom of Information (FOI) request. However, requests for information containing personal information or third-party information may require a formal request.

There are several ways that individuals can gain access to Thames Centre's municipal records:

Informal requests are guided by Thames Centre's Routine Disclosure and Active Dissemination Policy. This Policy outlines how the Municipality can provide public access to "everyday", non-confidential records. This Policy is a part of Thames Centre's commitment to accountability and transparency by ensuring that information is easily accessible and staff time is reduced in responding to requests. 

If you would like to submit an informal records request, please reach out to the Clerk's Department at (519) 268-7334 or by email clerk@thamescentre.on.ca

Document Search Requests are requests for specific types of records in the Planning and Development Services Department, such as property files, permit cards, septic plans, building plans and surveys.

If you are the owner of the property: 

  • Complete a Document Search Request Form and email it to dsa@thamescentre.on.ca
  • The request base fee is $5.00 and $7.50/15 minutes for record search/redaction, if applicable. Please note additional charges may be incurred depending on the complexity and scope of the request, as per the current Fees and Charges by-law.
  • Once the form has been received, you will be provided with next steps/payment instructions.
  • The timeline for this request is 2-5 business days.

If you are not the owner of the property:

You will need a written Letter of Authorization from the owner of the property, otherwise a Freedom of Information Request may be required. 

If you are requesting property surveys, please contact the Land Registry Office for the most accurate/certified copy. While the Municipality may have property surveys on file, they are not certified nor guaranteed to be up-to-date. 

Please click here for more information on submitting a Freedom of Information (FOI) Request.

Contact Us

Municipality of Thames Centre
4305 Hamilton Rd
Dorchester, ON, Canada, N0L 1G3

Ph (519)268-7334
Fax (519)268-3928

inquiries@thamescentre.on.ca

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